Microsoft Dynamic CRM Online Training

Course Duration : 20Hrs
Learners : 1275
Reviews : 4.6

Make your dream come true as a Microsoft Dynamic CRM developer by developing your skills and enhance your knowledge on various application modules, customization, configuration, integration by live industry experts with practical use-cases.

KITS Online Training Institute is one of the best training institute in leading IT online training. We provide best Microsoft Dynamic CRM Online training with our highly professional and real time trainers.  KITS also do corporate training and help them to train their employees. We have been offering courses to consultants, companies so that they can meet all the challenges in their respective technologies and also we are offering other courses like AppV Online Training.


Dynamics product Stack
History of Microsoft Dynamics CRM
Editions in Microsoft Dynamics CRM
Deployment types & Licensing Options
Comparison with other CRM’s in the Market
XRM Framework
Out of Box Features (OOB Concepts)
Lead Management
Opportunity Management
Product Management
Quotes, Orders and Invoices
Goal Management
Marketing Lists
Sales Literature
Quick Campaigns
Service Calendar
Case Management
Knowledge Base
Activity Feeds

Working with Dash Boards

Working with Reports

Process Driven UI

Accessing CRM from Outlook

Introduction to Social Listening

Administration, Settings Configuration

Administration & Security
Creating and managing Business Units, Users and Teams
Privileges, Access Levels and Security Roles
Positions & Hierarchies
Creating and managing Security Roles
Auto Numbering, Languages
System Settings
Sites, Sales Territories, Facilities and Resource Groups
Working with Multi Currency
System Queues and Custom Queues
Services and Business Closures
Fiscal Year Settings
Duplication Detection Settings, Rules and Jobs
Bulk Record Deletion
Data Maps and Imports
Understanding the Product Catalog
Unit Groups
Adding Products
Creating Price Lists
Creating Discount Lists
Business Process Flows

Business Rules


Microsoft CRM Technical 2013/2015

Basic and Advanced Customizations in MS Dynamics CRM
Customization Concepts – Entity Types and Attributes
Filtered Views
Creating Custom Entities and Attributes
Form Customizations
UI Customization Capabilities
Form Customization – Working with Tabs, Sections, Fields and Iframes
Introduction to Application Event Programming
Using Form and Field Events
Mobile Forms
Types of Relationships
Relationship Behaviors
Creating Entity Relationships
Entity Mapping
Public, Personal and System Views
View Customizations – Common Tasks
Advanced Views Customizations
Client side scripting using Java Script
Working with Iframes
Report Wizard, Exporting Reports

Working with Dash Boards

Extending MS Dynamics CRM
Overview of Workflow
Creating Workflows steps through Workflow Designer
Overview of Dialogs
Creating Dialog Pages, Prompt and Response
Working with Input Parameters in Dialogs
Creating & Hiding Ribbon Elements
Enabling & Disabling Ribbon Elements
Managed & Unmanaged Solutions
Importing & Exporting Solutions
The Event Execution Pipeline
Developing Plugins
Plugin Registration Tool
Deploying Plugins
Debugging Plugins
Developing Custom Workflow Activities
Deploying Custom Workflow Activities
Debugging Custom Workflow Activities
Email Configuration
Email Tracking in CRM
List Component
Server-Side Sync
Document uploading from CRM to SharePoint
Microsoft Dynamics CRM / 365 Course Overview
Ribbon work Bench tool
XRM Tool Box
Role Based Views
Introduction to ADX Studio
Ribbon work Bench tool
XRM Tool Box
Role Based Views
Introduction to ADX Studio


Learn when and where it's convenient for you.Utilise the course's practical exposure through high-quality videos.Real-Time Instructors Will Guide You Through The Course From Basic to Advanced Levels


Receive A Live Demonstration Of Each Subject From Our Skilled Faculty Obtain LMS Access Following Course Completion Acquire Materials for Certification


The Class Mode Of Training, Or Attend An Online Training Lecture At Your Facility From A Subject Matter Expert With discussions, exercises, and real-world use cases, learn for a full day.Create Your Curriculum Using the Project Requirements

The trainer is a real-time expert and has a significant amount of technology
Irrespective of your class attendance, every session will be recorded. Soon after the completion of the class, you can able to access the videos
During the course, the trainer will provide the environment to execute the practical's.
Once you contact us, our support team will offer you great discounts.
Yes! we do accept the fee in installments, depending on the mode of training you take.
We offer the best training on different modes like self-paced, one-one, batch as well as corporate training.
Yes! Our support team will take your resumes and forward to the firms for placement assistance
During the course, the trainer will provide the probable certification question to make you certified.

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The trainer has a good agenda for completing the course. His topic wise material helped me a lot in clearing the certification. Thank you KITS.
- Navya
The trainer is a good knowledgeable and friendly person. He has delivered the best knowledge on Dynamic CRM from beginner to the advanced level
- Kranti
The trainer has good knowledge of Dynamic CRM and the delivered the best content through real world use-cases. Thanks to the trainer
- Ankit Beohar
I would like to recommend this institute to those who want to start their career in Dynamic CRM and become a master. Best place for the best training
- Konreddy Mahalakshmi
I have recently taken the Dynamic CRM Training through KITS. It was a great experience to get trained from here. Thank you KITS
- VIKAS Shrivastava

100% Online Course

Flexible Schedule

Beginner Level To Advance Level

Real-Time Scenarios With Projects

LMS Access

Interview Questions & Resume Guidelines Access

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